Phones open nowMon to Fri: 24 hours · Sat and Sun: 7 AM to 11 PM
4.9 Google RatingFully insuredFamily-run since 2016(805) 232-8380
Emergency plumbing

Emergency Plumber for Burst Pipes, Backups, and Leaks

When you need an emergency plumber, the first job is stopping the damage and the second is fixing what caused it. Our phones are open 24 hours Monday through Friday and 7 AM to 11 PM on Saturday and Sunday, and our crews work out of the Oxnard shop across Ventura and Santa Barbara Counties.

Smell gas? Leave the building first, then call the gas company or 911 from outside.
Phone statusPacific time
Phones open nowMonday to Friday we are open 24 hours.
Monday to FridayOpen 24 hours
Saturday and Sunday7 AM to 11 PM

A real person answers. Tell us what is happening and we will talk you through the shutoff while the crew gets ready.

Call (805) 232-8380
What to do right now

Pick your emergency

A few minutes of the right moves can save a floor, a wall, or a ceiling. Choose what is happening and follow the steps in order. If you are unsure about any of them, call and we will walk you through it.

Do this now
Shut off the water first
Every minute counts
Close the main water shutoff. It is usually where the line enters the house, near a front hose bib, or in the meter box by the street.
If water is near outlets or cords, turn off power to that area at the panel, but only if you can reach it without standing in water.
Open a faucet on the lowest floor to drain what is left in the pipes.
Move what you can out of the water and take photos for your insurance.
What counts as an emergency

If it is spreading, rising, or gone, call now

A plumbing emergency is anything that is causing damage right now or makes the building unsafe to use. A dripping faucet can wait for a regular visit from our plumbing crew. These cannot.

Water where it should not be

A burst pipe, a split supply line, or water coming through a ceiling. Shut off the main and call. The damaged section gets cut out and replaced once the water is off.

Sewage coming up

Waste in a tub, shower, or floor drain means the main line is blocked. It often takes hydro jetting to clear, and a sewer camera shows what caused it.

A leaking water heater

Water pooling under the tank, or no hot water at all. A leaking tank rarely gets better, and our water heater crew can repair or replace it.

No water at all

Check with a neighbor first. If their water works and yours does not, the cause is on your side: a closed or failed valve, or a broken line.

A gas smell

Leave first. Call the gas company or 911 from outside and wait for them to clear the house. Repairs come after the area is safe.

Signs of a hidden leak

The sound of running water when nothing is on, a warm spot on the floor, or a water bill that jumps. Leak detection finds it without tearing into every wall.

How we handle it

Stop the damage, then fix the cause

You call and a person answersWe ask what is happening and help you find the shutoff while you are still on the phone.
We tell you what it needsSome calls need a crew right away. Others are safe to schedule once the water is off. We tell you which.
You get the price firstWe look at the problem and give you an upfront price before any work starts, even in an emergency.
We fix the reason it failedA patch that only stops the leak is not the end of the job. We find what caused it so it does not happen again next week.
We clean up and recapThe work area is left clean, and you hear what we found and what to watch for.
Karate school
Manuel is outstanding. Right away he sent a technician over to solve our plumbing at our karate school. Reasonable rates and friendly tech. Family owned and operated.
Lori F.Yelp review
What affects the cost

What sets the price of an emergency call

No two emergencies cost the same, because no two failures are the same. These are the things that move the price. You hear the upfront price before any work starts.

01What failedA split supply line is a smaller job than a failed water heater or a broken sewer lateral.
02Where it isA pipe under a sink is easy to reach. One inside a wall, a ceiling, or under a slab takes more work to get to.
03PartsValves and fittings are on the truck. A replacement water heater depends on the size and type you need.
04EquipmentA backup may need a jetter and a sewer camera on top of the repair itself.
05How far it spreadCalling early keeps the job small. The longer water runs, the more there is to dry out and repair.
Local conditions

Why pipes fail here

Near the coast, salt air corrodes exposed copper, hose bibs, and shutoff valves. A valve that has not been turned in years can seize at the exact moment you need it, so it is worth testing yours before there is a problem.

Hard water across much of Ventura County leaves scale inside water heaters and valves, which is a common reason tanks start leaking. In older neighborhoods, clay and cast iron sewer laterals let roots in at the joints, and winter rain is when those lines tend to back up. Many homes here also sit on slab foundations, so a supply leak can run under the floor before anyone sees water.

Know your shutoffsFind them today
Main waterWhere the line enters the house, near a front hose bib, or in the meter box by the street
Water heaterThe cold water valve on the pipe going into the top of the tank
Toilets and sinksThe small valve on the wall or floor behind or under each fixture
ElectricThe breaker panel, for any area where water is near outlets
GasLeave it to the gas company if you smell gas. Get out and call them from outside.
Questions

Emergency plumber questions

Straight answers to what people ask us most when something has just gone wrong.

Something just broke

Water off? Now call us.

Tell us what happened and where. We will tell you what it needs and when the crew can be there. For anything that is not urgent, you can send the details through the form and we will call you back.

Phone hoursOpen now
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
Saturday7 AM to 11 PM
Sunday7 AM to 11 PM